1. Strengthening Healthcare Logistics Through Strategic Collaboration
DHL medical logistics operations in Japan have expanded through a new partnership with Mozarc Medical, a company specializing in advanced kidney care solutions.
Under this collaboration, DHL now manages Mozarc Medical’s logistics operations from its Sagamihara facility in Kanagawa Prefecture, located approximately 40 km from central Tokyo.
The partnership ensures that Mozarc Medical’s life-saving healthcare equipment is stored, handled, and delivered with the highest quality and safety standards across Japan.

2. Advanced Storage Infrastructure at Sagamihara Logistics Center
The Sagamihara hub provides comprehensive logistics services, including:
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Inventory management and warehousing
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Medical device labeling under Japan’s licensed production standards
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Nationwide distribution
To meet strict requirements for medical products, the facility operates multiple temperature-controlled environments:
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Freezer storage: −20°C
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Cold storage: 2–8°C
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Ambient storage: 15–25°C
This multi-zone setup ensures that all medical devices are preserved in optimal conditions throughout the supply chain.
Located between Mozarc Medical’s R&D center in Fukuroi (Shizuoka Prefecture) and central Tokyo — and close to Haneda and Narita airports — the Sagamihara center plays a vital role in both domestic distribution and international connectivity.
3. Ensuring Quality, Compliance, and Safety in Healthcare Logistics
With DHL’s support, Mozarc Medical aims to deliver kidney care equipment safely and efficiently to healthcare providers nationwide.
Aya Handa, Vice President APAC at Mozarc Medical Japan, shared:
“We have full confidence in DHL Supply Chain’s robust quality management system and healthcare logistics expertise, ensuring our products reach medical facilities safely and reliably.”
Tilla Feldstein, Head of Life Sciences & Healthcare at DHL Supply Chain Japan, emphasized the importance of compliance:
“Handling medical devices requires strict quality control and adherence to regulatory standards. Our industry-leading quality management systems in Japan ensure we meet these requirements at every step.”
4. About Mozarc Medical
Mozarc Medical is a global provider of kidney-care solutions committed to improving patient health and quality of life.
The company focuses on the research, development, and distribution of high-quality medical devices, ensuring safety, reliability, and clinical effectiveness.
Its operations in Japan are supported by DHL’s advanced logistics network, enabling fast and reliable delivery to hospitals, clinics, and medical institutions nationwide.
What International Healthcare Brands Should Know About DHL Medical Logistics in Japan
For global medical device makers and healthcare distributors expanding into Asia, DHL medical logistics capabilities in Japan offer a proven model for temperature-controlled, compliance-driven distribution. According to DHL Supply Chain’s own overview of its healthcare logistics services, the company operates dedicated life sciences and healthcare networks across multiple countries, applying the same quality standards seen at the Sagamihara facility to markets worldwide.
Connect Global has tracked similar developments in DHL’s healthcare logistics hub expansion in Pennsylvania, showing that temperature-controlled, compliance-first distribution is becoming a global standard for medical logistics providers, not just a regional practice in Japan.
Frequently Asked Questions About DHL Medical Logistics in Japan
What does DHL manage for Mozarc Medical in Japan? DHL manages warehousing, storage, and nationwide distribution of Mozarc Medical’s kidney care equipment from its Sagamihara facility in Kanagawa Prefecture.
Why is temperature-controlled storage important for medical logistics? Medical devices and equipment often require strict freezer, cold, or ambient storage conditions to remain safe and effective, making multi-zone temperature control essential for compliance.
Does DHL medical logistics support international distribution from Japan? Yes, the Sagamihara facility’s location near Haneda and Narita airports allows DHL to support both domestic distribution and international connectivity for medical shipments.
As global healthcare brands look to Japan for regional distribution, DHL medical logistics infrastructure at Sagamihara offers a template for combining regulatory compliance with fast, reliable delivery across the country and beyond.
This model of tight coordination between global carriers and specialized medical manufacturers is likely to expand further as demand for reliable, temperature-sensitive healthcare distribution continues to grow across the Asia-Pacific region.
